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Retail Sales Associate

Do you excel working in a dynamic, high-growth environment?

Do you want to make a profound difference in the quality of people’s lives?

Do you want to work at a company that recognizes and rewards enthusiasm, drive, and ambition?

 

Company Overview

Amerisleep is rapidly expanding beyond its roots as an Internet-based online retailer, as we sustain our growth of nearly 100% annually. We take pride in providing friendly, helpful, in-house customer support. Our Retail Sleep Ambassadors assist customers in person by answering product and service questions, following up with orders, and ensuring our customer’s ultimate satisfaction.

Job Summary

Your job is to represent Amerisleep’s exceptional brand and reputation, while helping clients achieve the best sleep experience in their lives.

Responsibilities and Duties

  • Greet every customer with a smile and a warm hello...you are the face of Amerisleep!
  • Demonstrate expertise and knowledge of the Amerisleep product and value-proposition
  • Provide support and answers for customer inquiries on product knowledge, order placement, and order follow-up
  • Maintain professional, friendly communications
  • Manage customer accounts

Must-Haves

  • Demonstrate a great attitude and enthusiasm for helping customers and helping Amerisleep sustain its dramatic growth
  • Must be flexible and adaptable in order to anticipate customer needs and interests
  • Demonstrated passion for in-person customer service
  • A proficient multi-tasker, you 'own' multiple customer experiences in a fast-paced retail store
  • A bias towards action and awareness of the market and customer needs
  • Honesty and integrity are essential, you want our customers to refer their friends to you!
  • Availability for weekend and weekday hours is required

Qualifications and Skills

  • Excellent interpersonal capabilities
  • Ability to organize and prioritize tasks
  • Ability to solve problems and resolve issues
  • Ability to multi-task and learn quickly
  • Proficiency with internet technology and G Suite
  • Excellent and professional English communication skills
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